Returns & Exchanges
At Krvvy, we want you to be completely satisfied with your purchase. If your new fashion items aren't the perfect fit, you can return or exchange them within 30 days of delivery.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare the Package
Place the items in their original packaging with all Krvvy tags attached, ensuring the clothing is unworn and in its original condition.
- 3.Label and Ship
Print the prepaid shipping label provided via email, attach it to your package, and drop it off at any authorized courier location.
- 4.Receive Refund or Exchange
Once our warehouse inspects your return, we will process your refund to the original payment method or ship out your new exchange items within 5-7 business days.